Goods that are to be returned for credit are to be returned within 7 days of receipt. All credit claims should be made in writing, telephone, fax or e-mail giving full details of invoice number, order number and reason for the credit claim. Goods are not to be returned without obtaining prior approval and freight instructions.
Leather returns: to be eligible for a credit, leather must be in the same condition it was delivered in. Please check your leather carefully before marking or cutting. Most leather must travel via courier.